XPERT NURSING

Frequently Asked Questions

Clear answers about the NCLEX Pass System, 1:1 tutoring, personalized study plans, booking, and support.

01

NCLEX Pass System

Self-paced support for building content knowledge and test-taking confidence.

What is included in the NCLEX Pass System?
The NCLEX Pass System includes 13 high-yield NCLEX review lessons designed to help you understand the most important topics without feeling overwhelmed. You will receive pre-recorded lessons with whiteboard teaching and visual breakdowns, study tools, Next-Gen NCLEX test-taking strategies, an NCLEX Study Guide Checklist, and practice-question guidance to help you apply what you are learning.
Are the lessons live?
No. The lessons are pre-recorded, so you can watch and replay them at your own pace.
How long do I have access to the course?
You will have 120 days of access to the NCLEX Pass System after purchase.
Is the NCLEX Pass System helpful for retakers?
Yes. It is designed for both first-time testers and repeat test-takers who need a clearer, more structured way to review content and improve their NCLEX strategy.
02

1:1 Tutoring

Focused virtual support when you need help understanding, connecting, and applying the material.

What can we cover during a tutoring session?
Tutoring is available for both nursing-school exams and NCLEX preparation. Topics may include Medical-Surgical Nursing, Pharmacology, Fundamentals, OB/Peds, prioritization, dosage calculations, NCLEX strategy, exit-exam preparation, and more. If you are unsure whether a specific topic is covered, please contact us before booking.
Which session length should I choose?
A 60-minute session is great for focused help with one main topic or concern. A 90-minute or 2-hour session is best when you need deeper content review, support with multiple weak areas, or more time for practice questions and strategy.
Are tutoring sessions virtual?
Yes. All tutoring sessions are held virtually, making it easy to get support from wherever you are.
What should I bring to my session?
Come prepared with your questions, recent exam results, weak topics, question-bank performance, or any study materials you would like help reviewing.
Do you offer tutoring in Spanish?
Sí. XPERT Nursing ofrece tutorías en español e inglés. Puedes repasar contenido, hacer preguntas y trabajar estrategias de examen en el idioma con el que te sientas más cómoda, para que el idioma no sea una barrera para comprender el material ni ganar confianza. Al reservar, indícanos que prefieres tu sesión en español.
Do you offer group tutoring sessions?
Yes. Group tutoring is available for students who already have a study partner or group they would like to attend with. You are responsible for bringing your own study partner(s), as XPERT Nursing does not place students into groups. Group sessions are offered at a discounted rate per student compared with individual tutoring. Please contact us to discuss group size, availability, and pricing.
03

Personalized NCLEX Study Plan

A structured roadmap created to help you study with more direction and less overwhelm.

What is included in the personalized study plan?
It includes a 55-minute 1:1 NCLEX strategy session where we review your previous testing experience, identify potential weak areas, and discuss the resources and study approach you have been using. You will receive the Ultimate NCLEX Study Guide Checklist and leave with clearer priorities and a focused plan for your next attempt. You will also receive a special discount toward the NCLEX Pass System should you choose to purchase it afterward.
Who is the study plan best for?
It is ideal for students and NCLEX test-takers who feel overwhelmed, need more structure, are unsure what to study first, or want a more intentional plan for their preparation.
Can I use this plan if I have not taken the NCLEX yet?
Yes. Although this plan is especially helpful for repeat test-takers who need a clearer retake strategy, it can also support first-time NCLEX candidates who want a focused plan before their exam. During your session, we will review your current study approach, timeline, and areas that need more attention so you know exactly what to focus on next.
Can I use the plan with UWorld, Bootcamp, or another question bank?
Yes. Your plan can be used alongside UWorld, Bootcamp, Archer, Kaplan, or another NCLEX question bank you already have.
04

Booking, Payments & Policies

Please review these policies before purchasing a service or booking a tutoring session.

What should I choose if I am not sure where to start?
The NCLEX Pass System is best for self-paced content review. The Personalized Study Plan is best when you need structure and direction. Choose 1:1 tutoring when you need focused help with specific topics, questions, or strategies.
What happens if I am late or miss my tutoring session?
Please arrive on time. If you are more than 15 minutes late, your session will be considered a no-show and will be canceled. Sessions missed due to late arrival or failure to attend are non-refundable and do not qualify for a free reschedule.
What is your cancellation and rescheduling policy?
Sessions may be rescheduled with at least 24 hours notice. Cancellations made with less than 24 hours notice are non-refundable.
Do you offer refunds?
All sales are final. Tutoring sessions, personalized study plans, digital products, and course purchases are non-refundable. Please review the product or service details carefully before purchasing.
What happens if XPERT Nursing needs to cancel my session?
If XPERT Nursing must cancel or reschedule your session, you will be contacted and offered a new available appointment time. If a suitable replacement time cannot be arranged, the affected session will be refunded.

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